WORK

Squatproof

Squatproof needed a consultant who understood both marketplace and DTC business models. They required strategic guidance to launch their European sales on Zalando. Digital Commerce Advisor provided a weekly retainer consultancy that helped Squatproof drive over $2M in profitable sales through the Zalando marketplace.

Direct to Consumer

The next phase of the roadmap involved launching Squatproof’s DTC business. Digital Commerce Advisor assisted in opening Shopify stores across several European markets and piloted Zalando's fulfillment services. The Shopify site went live quickly and was prepared for continuous innovation, including real-time personalized marketing aimed at driving further growth and customer loyalty.

Horze

Horze, one of the world's largest retailers of equestrian equipment and clothing, serves customers globally across Europe and North America. Their previous open-source platform presented significant challenges, limiting their ability to scale globally.To compete with local retailers, Horze needed a complete solution to deliver fully localized customer experiences in all markets. This required a flexible, scalable platform, as well as a partner who understood global markets.Horze selected Salesforce B2C Commerce and Digital Commerce Advisor due to their proven track record in serving global mid-market brands.

22 Storefronts and 15 Languages

Salesforce B2C Commerce enabled the rapid launch of multiple storefronts in multiple languages, all managed seamlessly on a single unified platform. Horze opened 22 storefronts in 15 languages over a 24-month roadmap, without compromising their world-class personalized customer experience.

22

Storefronts

15

Languages

2

Years

40% Growth and 3.5% Conversion Rate

After switching to Salesforce B2C Commerce, Horze experienced 40% annual digital growth. The main drivers of this growth were increased customer loyalty and conversion rates. The number of returning customers increased by 24%, and conversion rates in some countries rose from 2.3% to 3.5%.

Balloon Center

Balloon Center, a leading party supplier in the Nordics, was looking for a new partner to support their digital strategy. Digital Commerce Advisor was selected to enhance their online business and deliver a new Magento platform for both their B2C and B2B operations. Digital Commerce Advisor not only delivered Magento but also simplified their architecture with an integrated platform, significantly reducing IT costs.

Profitable Growth, delivered

A year later, Digital Commerce Advisor built a complete Shopify demo for Balloon Center, showcasing how technical costs could be reduced significantly without compromising essential wholesale functionalities. The decision to switch was easy for Balloon Center. Digital Commerce Advisor delivered Shopify for both B2C and B2B within 8 weeks, reducing technical costs by over 60% and increasing digital sales by 24%, resulting in an outstanding return on investment.

Zoovu

Zoovu, a leading product discovery platform provider, needed a Salesforce Systems Integrator (SI) partner to deliver a Salesforce Link Cartridge for Salesforce Commerce Cloud, enabling seamless integration between Zoovu and Salesforce. Digital Commerce Advisor delivered the AppExchange integration for Zoovu within 90 days.

80% faster GTM

Once the Zoovu AppExchange integration was verified, Digital Commerce Advisor offered marketing consulting to help drive more customers to the rapidly growing SaaS company. As a result, Zoovu experienced an 80% faster sales cycle within the Salesforce ecosystem and achieved 10 times faster integration compared to custom API solutions.

Transforming the Icon

Saks, an iconic luxury fashion department store synonymous with American luxury shopping since 1867, operates 42 locations, including its flagship store in Midtown Manhattan. Saks has been online since the mid-1990s, but evolving luxury consumer behaviour necessitated the modernization of its digital presence.

Personalization at Scale

Their legacy Oracle ATG platform, burdened by significant technical debt, limited the ability to truly personalize customer experiences—an essential aspect for today’s luxury shoppers. Saks selected Salesforce B2C Commerce, MuleSoft, Service Cloud, Sales Cloud, Data Cloud, and Marketing Cloud to deliver a best-in-class 360-degree customer view and hyper-personalized experiences across commerce, service, and marketing channels.