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THE AGENTIC FUTURE:

Boost Your Business with Agentforce

AI Agents are no longer just hype or a buzzword; they're a tangible reality and an integral part of every enterprise's future. From empowering Agentic Commerce to creating Happier Customers, Digital Commerce Advisor is an Agentblazer. We help enterprises achieve more and sell more with the leading Enterprise AI, Agentforce.

At Digital Commerce Advisor, we specialize in harmonizing your customer data with the leading Customer Data Platform, Salesforce Data Cloud. We then empower your entire organization—across Commerce, Marketing, Service, and Sales—with Salesforce Agentforce to significantly boost employee productivity and elevate customer experiences.

 
Let's Talk About DATA + AI

AI READINESS

Becoming AI-Ready isn't just about adopting new technology; it's about strategically transforming your operations. We guide you through this process by first identifying and defining high-impact use cases that deliver genuine benefits to your business. This involves a meticulous approach to harmonizing your data, ensuring unparalleled accuracy, consistency, and adherence to enterprise data privacy standards. Our expertise extends to deploying these solutions efficiently, prioritizing a fast time-to-market to help you quickly realize and maximize tangible business value. We ensure your data foundation is robust and secure, forming the bedrock for effective and ethical AI implementation.

AGENTFORCE FOR COMMERCE

"Doing more with less" has always been a fundamental objective for every team. With Agentforce, merchants can truly achieve this. Agentforce empowers merchants to deploy sophisticated storefront elements using just natural language, eliminating the need for complex coding. Imagine effortlessly creating dynamic product bundles or highly tailored recommendations. Furthermore, the Agentforce Personal Shopper provides consumers with 24/7 assistance across their preferred channels, helping them find products and get support whenever they need it. Agentforce genuinely helps companies do more and sell more, optimizing every customer touchpoint for maximum impact.

AGENTFORCE FOR MARKETING

Agentforce for Marketing Campaigns empowers marketers to create impactful campaigns quickly and effectively. This intelligent agent assists with generating comprehensive campaign briefs, precisely targeting audience segments, crafting engaging content, and seamlessly building customer journeys within Flow. By continuously analyzing performance against key KPIs, it provides proactive, data-driven recommendations for improvement, helping marketers save valuable time and significantly optimize their results.

AGENTFORCE FOR SERVICE

Customers expect exceptional service, and that's precisely where Agentforce makes a significant difference. Agentforce enables 24/7 support across multiple channels, including phone, email, WhatsApp, and chat. Simple, routine tasks like appointment bookings and address changes can be handled efficiently by an AI Agent. Crucially, cases requiring emotional intelligence or complex problem-solving are seamlessly routed to human service representatives, ensuring a balanced and effective approach. Agentforce dramatically improves both employee productivity and overall customer satisfaction in today's highly demanding service environment.

Data Cloud

Data is the core of effective AI. Salesforce Data Cloud stands as the Leading Customer Data Platform, designed to unify disparate data sources. It seamlessly integrates data from various Salesforce Clouds and extends its capabilities to external applications such as ERP systems, Data Lakes, and other SaaS or on-premise applications. Beyond unification, Data Cloud ensures the highest standards for enterprise data privacy, implementing robust measures to protect sensitive information. This comprehensive approach not only makes your data more accessible and actionable but also ensures that your AI initiatives are built upon a secure, private, and trusted foundation, leading to more reliable and responsible AI outcomes.

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10+

YEARS OF SALESFORCE EXPERTISE


 

50+ 

SALESFORCE CERTIFIED EXPERTS


 

80+

SALESFORCE PROJECTS


 
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Digital Commerce Advisor is a strategic and technical consultancy focused on helping retailers, brands, and B2B organizations realize their commercial vision.

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