AGENTFORCE
AUTONOMOUS AGENTS ELEVATING CX AND PRODUCTIVITY
Agentforce is a no-code platform that enables organizations to build and manage AI agents. In the commerce space, its Commerce, Marketing, and Service Agents collaborate with humans to boost revenue, enhance productivity, and improve customer satisfaction, delivering better business outcomes and a more seamless customer experience.
Digital Commerce Advisor is one of the first Salesforce partners to leverage the expertise and knowledge of Agentforce. We help brands and retailers enable Agentforce for Commerce, Marketing, and Service, elevating customer experiences and improving employee productivity.
DEPLOY AGENTFORCE FOR YOUR BUSINESS
As a certified Salesforce partner, Digital Commerce Advisor can help you build an AI strategy, connect data, and customize and implement Agents tailored to your business needs. We can deploy your first Agents in less than a week and train your team to use Agentforce effectively.
AGENTFORCE FOR COMMERCE
Agentforce for Merchants enables eCommerce merchandisers to manage sites with ease, handling tasks like promotions, product descriptions, and efficiency improvements. It provides data-driven insights to enhance product performance, clear out slow-moving inventory, and boost conversion rates, helping merchandisers achieve goals and engage key shopper segments effectively.
AGENTFORCE FOR MARKETING
Agentforce for Marketing Campaigns empowers marketers to create campaigns quickly and effectively. This agent assists with generating campaign briefs, targeting audience segments, creating content, and building customer journeys in Flow. Continuously analyzing performance against KPIs, it provides proactive recommendations for improvement, helping marketers save time and optimize results.
AGENTFORCE FOR SERVICE
Agentforce Service Agents engage customers autonomously, 24/7, across channels in natural language, resolving cases swiftly with trusted data. Set up in minutes using prebuilt templates or customize with low-code options. Define secure guardrails, and enable seamless escalation to human agents when needed, ensuring accurate, responsive customer support anytime.
Data Cloud
Salesforce Data Cloud is at the core of AI solutions, such as Agentforce. It harmonizes your customer data from all your applications, including eCommerce, ERP, CRM, and more. Being technology-agnostic, Data Cloud allows you to connect any eCommerce platform, ERP, or CRM seamlessly. Digital Commerce Advisor is here to help you implement a true Customer 360 model, empowering you to leverage AI and deliver personalized customer experiences.
10+
YEARS OF SALESFORCE EXPERTISE
50+
SALESFORCE CERTIFIED EXPERTS
80+
SALESFORCE PROJECTS