Numerous companies are migrating away from Magento/Adobe Commerce. I’ve attended meetings where our customers were seeking alternatives to Magento. This situation arose particularly during the decision-making process for migrating from Magento 1 to Magento 2, as well as when an upgrade to Magento 2.4.3-P1 was required, which included a significant PHP 8 update.
According to BuiltWith, Magento Enterprise/Adobe Commerce has gained only 342 customers but lost 1,834.
The majority of these customers have transitioned to popular SaaS platforms. Shopify Plus has gained 682 users from Magento Enterprise, while Salesforce Commerce Cloud has acquired 403.
Why are so many merchants leaving Magento?
The main reason companies are switching platforms is their desire to allocate their budget toward things that drive sales and increase efficiency. Managing an on-premise platform presents various problems that hinder team efficiency and consume time that could be used for marketing and innovation. Upgrades, code conflicts, extension bugs, and occasional hosting issues significantly limit performance.
Just a few weeks ago, I witnessed the website of one enterprise retailer using Magento going down due to server issues that were not Magento’s fault but rather caused by Azure being down.
What are the best alternatives to Magento?
There are several eCommerce platforms available, both on-premise and SaaS. If you wish to avoid the problems you encountered with Magento, I would recommend opting for a SaaS platform.
The most robust SaaS alternatives to Magento/Adobe Commerce are:
Salesforce Commerce Cloud
Salesforce Commerce Cloud is a leading enterprise SaaS eCommerce platform. With SFCC, brands can quickly scale, go global, and provide highly personalized shopping experiences. SFCC includes hundreds of out-of-the-box features that enable you to build customer loyalty and engage with customers across all touchpoints. Seamless automated updates and multi-vendor hosting ensure that brands can focus on what they do best: selling anywhere.
Contrary to popular opinion, Salesforce Commerce Cloud is not expensive. The Digital Commerce Advisor Rapid Launch kit starts from $99,000 and can be live within 12 weeks. The license typically costs 1-2% of the GMV.
Shopify Plus
Shopify is trusted by millions of SMBs and has gained a significant market share. Shopify is not as limited as many people think. The new Shopify Features function allows merchants to establish checkout rules, and Shopify Plus merchants can customize the checkout using liquid. Additionally, B2B is now supported. With Shopify Plus, you can scale and grow your business without technical issues.
Shopify Plus is typically launched within 8-12 weeks, and its license cost starts from $2,000 per month.
Bigcommerce
Bigcommerce is an open-SaaS platform that offers multi-storefront capabilities and a natively headless storefront, providing unlimited customization opportunities. Bigcommerce also includes robust B2B features to meet enterprise requirements and offers more ways to customize the checkout process than Shopify, although this may require specific merchant requirements to be fulfilled.
Bigcommerce Enterprise is typically implemented within 8-12 weeks, and its license starts from $400 per month.
Why is Digital Commerce Advisor a great partner for your Digital Transformation?
Digital Commerce Advisor is a technology-agnostic partner. We have successfully completed over 40 Magento/Adobe Commerce implementations, so we understand Magento and are well-versed in the best practices for successful migrations.
We have also accomplished numerous successful re-platforming projects from Magento to Salesforce Commerce Cloud, Shopify Plus, and Bigcommerce. We know exactly what it takes, and our goal is to help you reduce costs while enabling your growth and improving customer experiences.
